Want Answers To Only Vegas Tickets Frequently Asked Questions?
If you have questions about Only Vegas Tickets or our ticket procedures, it is probably in this Frequently Asked Questions. If you have other issues not shown on this page, just contact our customer service . Phone 702-357-4859 or fill out our support form.
After someone buys a seat from a venue’s ticket office -- AKA the primary ticket seller -- they have the option to sell that seat to another buyer. Sellers in the secondary marketplace may be firms, box office promoters, licensed ticket sellers, and individuals like you. Only Vegas Tickets has tickets from a leading ticket marketplace, and restricts search results for only Las Vegas and surrounding areas so you can easily see the best tickets in your city.
Since the secondary marketplace works on the price/demand model, you might see that price points shift as time goes by. It’s not surprising to find seats fall below venue costs. You may also see in-demand seats for sold out shows that may cost more than the primary purchase price. The rule to the secondary market is to come back as much as possible to find what’s available in Las Vegas.
Contingent on the individual sale, you could collect your tickets in one of six methods:
Email: A code will be sent to your email before the start time, and you should print out your actual ticket. These e-tickets might have to be obtained via My Ticket Tracker.
Shipped: The seller will ship the physical tickets through Federal Express. Packages are pledged to get to you before the event starts, and you will be sent a FedEx tracking number once they goes out.
Will Call Office: Tickets will be waiting for you in the venue will call or box office area.
Outside Pick-up: Tickets will need to be picked up at an outside place other than the venue (not more than 20-30 minutes from the venue).
Paperless: The ticket seller will connect with your party at the event and walk you to the door.
Flash: The ticket seller will mail you a gift card that you will need to scan at the venue box office. It will have the complete sale information and generate a viable receipt.
You can pick a different shipping address -- including P.O. boxes -- for most ticket orders placed through Only Vegas Tickets. However, on sales past $750, the seller can decline to mail to a separate place other than the billing address. Furthermore, sellers may request a signed authorization from the buyer if they need proof that the different shipping address is valid.
Instant tickets generally become available to download and print once you complete the order. Please account for processing time, which could take as much as one business day. You will receive a confirmation email explaining how to view your instant tickets.
To ensure you have an amazing experience in Las Vegas, your tickets come with a 100% Money Back Guarantee if:
The seller doesn’t ship your purchased tickets
You receive your tickets after the event begins
The venue deems your purchased tickets void. (The venue must supply verifiable evidence in written letter format.)
The event was canceled and not rescheduled. (Refund does not include shipping costs.)
Usually, tickets on Only Vegas Tickets are first-come, first-served. If another buyer submits their purchase before you, your purchase will be canceled mid-purchase. In that case, you will need to return to that event and try ordering a new seat.
Many sellers have many groups of seats and are able to fulfill parties better if they don’t add the seating numbers on most listings. However, you'll get the rows and sections to choose from. Your tickets will be side by side to each other, unless specified in the listing.
As Only Vegas Tickets is a resale site, the ticket will show the original buyer’s name rather than yours. Nevertheless, you will still get be admitted into the event because it's the bar code that's important for entry.
To avoid ticketing fraud, the majority of tickets are irrevocable items. Therefore, if your tickets are ruined, stolen, or lost you can contact the seller to ask if it is possible to replace lost tickets. However, all sales are final.
In the case that an event has been permanently called off, you qualify for a 100% refund (shipping not reimbursed). If the event gets postponed and rescheduled for a new date, your tickets will carry over to the new day.